Returns & Refund Policy

At PrintHappy, every product is custom-made specifically for you using the photos, details, and options submitted with your order. Because personalized products cannot be restocked or resold, all sales are final.

Custom Products Are Non-Returnable

We do not accept returns, exchanges, or refund requests for:

• Changes of mind.
• Customer ordering mistakes.
• Incorrect photos, text, or personalization details supplied by the customer.
• Minor differences in color or appearance caused by screen settings.
• Other reasons unrelated to damage, defects, or an error by PrintHappy.

Please review your photos, personalization details, delivery address, and product selections carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged or defective, or if you receive an incorrect item due to an error by PrintHappy, please contact us at support@printhappy.co within 14 days of delivery.

Include the following information:

• Your order number.
• A brief description of the issue.
• Clear photos showing the product, packaging, and problem.

Once your claim has been reviewed and approved, we will provide a replacement at no additional cost. We may ask you to return the original item before sending the replacement.

If a replacement cannot be provided, we will offer an appropriate alternative or issue a refund to the original payment method.

Replacement Availability

Replacements are subject to product and material availability. If the original product is unavailable, we will work with you to find a suitable alternative.

Questions?

If you have questions or need assistance, please contact us at support@printhappy.co.

Nothing in this policy limits any statutory consumer rights that apply to your purchase.